Frequently Asked Questions
If you have a question, take a look at our list of frequently asked questions below. If you have a more specific question simply use the search bar. If you don't find the answer to your question please contact us.
Search FAQWhat is e-filing?
E-filing (electronic filing) is the process of electronically transmitting tax return information to the IRS instead of sending in a paper tax return. The IRS encourages e-filing because it is more accurate than mailing a paper return. Taxpayers also receive the benefit of a faster refund by e-filing.Is all my personal information secure and private?
We use a secure server with SSL encryption to securely transmit your information. Your personal information is completely confidential and will only be used to file your tax return.When will I receive my refund?
If you choose to direct deposit your refund, you will typically receive your refund in as little as 8 days. If you did not choose direct deposit or if your direct deposit information was inaccurate, you will typically receive your refund check within 3 weeks. If you mailed in your tax return instead of e-filing, you will typically receive your refund in 6 weeks or more.Can I work on my 1040A form on both my work and home computers?
Yes. You can start your 1040A at work and then go home to finish your tax return using a different computer. It doesn't matter which computer you use, as long as the computer meets the web site's minimum system requirements.(Netscape 4.7 or later, IE 5.0 or later, Opera 5 or later, FireFox 1.5 or later, or other comparable browsers)
Do I have to finish my tax return all at once?
No. You can come back and work on your tax return as many times as you want. Just remember your username and password to get back into your account.Can I use a 1040A if I filed a Form 1040 last year?
Yes, if you meet all of the requirements to file Form 1040A. It doesn't matter what type of form you filed in prior years, as long as you are eligible to use Form 1040A for your 2009 tax return.Can I file my state return using my1040A.com?
Yes, if you lived all of 2009 in the same state. my1040A.com does not support part-year or nonresident state tax returns. All state returns are supported with the exception of Montana, Vermont, and the District of Columbia. To prepare your state return only costs $9.95. E-filing and printing your return is always free. Our state return fee is far lower than many of our competitors who charge $30 or more for a state return.If I owe tax to the IRS, do I have to pay when I e-file my 1040A?
No. You can send in the payment at a later date. However, you need to be aware that there are penalties and interest if you pay past the April 15th deadline.What forms will I mail to the IRS?
E-filing is usually paperless with nothing to mail to the IRS. If you do need to mail anything to the IRS or to your state, instructions will be provided for you on the Check Status / Print Tax Return page of your account after you finish your tax return. You should print a copy of your tax return for your own records and keep your W-2s and other tax records in a safe place for at least 3 years after you file your tax return.How will I know if the IRS has accepted my 1040A after I have e-filed?
You will receive email updates on the status of your 1040A. Also, you can login to your account, after a day or two, to verify that the IRS has accepted your electronically filed 1040A.What happens if the IRS rejects my 1040A?
You will be sent an email giving the reason why your 1040A was rejected or you can login to your account to view the rejection explanation. Usually it is something easy to fix such as a misspelled name or a mistyped Social Security number. Log in to your account and fix any incorrect or missing information, then e-file your 1040A again with the IRS. my1040A.com does not charge additional fees to re-transmit your 1040A to the IRS after the original e-filing was rejected.







